Private Service as an Accepted Profession
Tagged with the title “The First Lady of Service”, I am often asked by the media, by our applicants, and by our Principals “Why education?” I wrinkle my forehead in disbelief and respond, "We must educate if we are to be a profession!" Why is it that there are those...
The Essentials in Service
Here at Starkey, we strive to teach the most important lessons of Service Management. We know that two of the most essential abilities of a Household Manager are: The Pattern Factor: Seek out and identify procedures and patterns that are regular "ways" of doing...
How hard can it be to perform simple tasks?
I am frustrated today with the level of knowledge a few of my current students have exhibited. Now in week four and having completed approximately 150 hours of Starkey education, they have not taken on the conscientiousness or service savvy one would hope for. While...
Domestic Staff Training
Today a prospective client called, seeking private service training for her current household staff. She exclaimed, “Whew! You were hard to find, Mrs. Starkey!” Given that Starkey International comes up first when you Google Household Management, I was stunned...
The Relationship of Service
The Wall Street Journal tells us that 60% of the people on our planet today are of the Baby Boomer generation. We Baby Boomers, yes I am one of them, are well traveled, expect a good work ethic and superior skills, and appreciate mutual respect in all...
Housekeeping Made to Standard
Starkey International has taken years to fine tune our approach to Housekeeping and Housekeeping Standards. One of the basic requirements of setting up a housekeeping system is that it must be successful in every environment and it must be to your standard! The...
Pay attention to details
Our friend Kelly Major from the Navy just saw this and felt we all would enjoy reading. I met Mr. Major while providing a special training at Camp David many years ago. Thank you Mr. Major! Mary Louise Starkey Mrs. StarkeyI found this story on line and thought you...