Offering our Comprehensive Certified Household Management, and Certified Service Management Programs; Military Enlisted Aide Program, Wine and Sommelier Courses; Housekeeping, Clothing and Valet Program, Service Etiquette, Identifying Service Expectations, and Luxury Products Programs for Butlers, Concierge, and Senior Service; and our StarkeyHQ© Service Management & Software Program.
Private Service education has grown as the high-net-worth community has identified itself, particularly in the last 10 years. Terms and titles vary greatly according to location, environment, backgrounds and country. However, all Private Services focus on “Service as an Expertise” with an emphasis on the provider being able to identify, prioritize, and satisfy unique service expectations, and service styles. With this in mind, Starkey’s hallmark curriculum all contain our patented and state-of-the-art Starkey Service Management System© especially designed for the Private Service Profession. Starkey International® offers Curricula for:
Household Manager Training
Download this curriculum as a pdf.
The Starkey International Institute intensive 360-hour, eight-week Household Manager Training Program provides a full Household Service Management Certification. This program is 20 years old in sophistication and is absolutely essential in the marketplace of the Household Management profession. It presents the management tools, the technical skills in ten service areas, the personal development, and the luxury-product knowledge required for all those entering the Service Management Profession. Starkey also will continue to add cutting-edge curriculum additions and our dream team of resources throughout the year.
Students in this amazing full Household Management offering will receive:
- Household Management Certification,
- Starkey Systems Certification
- StarkeyHQ© Software and complete library of household management publications and vendor resources
- Luxury Service Etiquette and Protocols
- Fine Housekeeping Techniques
- Entertainment and Event Planning
- Private Service Sommelier Certification
- Culinary for Private Service
- Property and Grounds, Maintenance, Security and Smart-Home Technology
- The ability to customize and set up a comprehensive Service Management Plan
- Professional Profiling for your Service Career Goals
- Completion of a customized Service Management Plan
The Certified Household Management Program comprises 360 curriculum hours. The Certified Household Management Program is divided into the following educational areas:
Program Offered at Starkey Mansion
Download this curriculum as a pdf.
Starkey’s 40-hour, 5-day Service Management “System” and StarkeyHQ© Software Program provides a Service System and StarkeyHQ© Software Certification only. This program highlights Starkey’s patented Facilities Management System and Software. It is designed for veteran Household and Estate Managers and Family Office Concierge providers interested in knowing how to develop and customize a service management plan and utilize the management tools for service. Starkey’s Service Management Software is invaluable for identifying and tracking Client or Guest Expectations in the Service Marketplace and in the Household Management profession. It presents the management tools and identifies possible expectations in 10 service categories. StarkeyHQ© Software included in this course offering.
The Certified Service Management Program comprises 40 curriculum hours in 5 calendar days. StarkeyHQ© Software and Original Guide to Private Service Management included.