Make a Difference in the Life of Another

Service TrainingThe Starkey International Institute for Household and Service Management is deeply committed to meeting the needs of industry Service Professionals and their Employers.

Mission Statement:

“Create and serve a world-class Private Service industry in which Estate Management, Household Management, Personal Assistance, Buttling, and Private Chef Service are viewed as art forms; where continuing education and growth are valued and standards of professionalism are recognized, honored, and fortified.”

History and Philosophy
Starkey began as Starkey & Associates, Inc. in January 1981, offering housekeeping and placement services. In November 1989, Starkey International Institute for Household Management was created in response to marketplace requests for trained and skilled professionals. Since its first class offering in January of 1990, the Institute has benefited from the presence of old-world European and American Butlers, experienced service professionals, and Household and Estate Managers from the United States and abroad.

Our curriculum teaches private service expertise and an organizational structure which supports the management of complex homes and lifestyles.

The curriculum is creative, interactive, and transformational in style.  It is a method of conceptual and hands-on education that teaches the Household Manager and Service Manager to identify and attend to the specific needs or Service Standards of the Principal and household.

The Private Service Management profession in America is still in its young adult stages, but growing rapidly. Our response from the marketplace assures us that we are in the midst of a service explosion and the need for Private Service Management and service experts will continue to grow. It is essential that Private Service Management emerges into the American marketplace as a clearly defined, skilled, and respected profession. The future of this specialized Service Management offers the coveted revitalization of graciousness, etiquette, and a “Service Expertise” in the heart of fine homes and estates across the United States, Europe and developing India and Asia.