Protocol

IntroductionsFormal Protocol in Private Service has evolved a great deal in recent decades since Private Service emerged from the shadows of servitude! The old language of “Inferiors” and “Superiors” has long since passed, but some things have stayed the same. The Starkey International Institute has strongly advanced the education of both Service Professionals and Principals based on the premise that mutual respect is the only stable foundation for the Relationship of Service.  Our clients have consistently emphasized the importance of propriety and respect in dealing with their employers and co-workers, but Household and Estate Managers also learn to set proper boundaries with Principals in order to honor their role as professionals. Protocol always serves good manners and efficiency.  The order of introductions at social events offers a fine example.

Starkey On Board… Yachts, Education and More

Ms. Alene KeenanWe are pleased to announce that we are collaborating with educator Yachtswoman Ms. Alene Keenan, owner and president of the acclaimed International Yacht Stew Solutions. Miss Keenan has been a yacht stewardess for over 20 years. She has dedicated her life to service, and has been developing and installing service training systems for private and charter yachts since 2007, worldwide.

“I am excited about working with Mrs. Starkey. I am a big fan of her philosophy of service and products. I look forward to combining the knowledge and expertise we each bring from our respective fields to co-develop a unique Service Management System and specialized curriculum and publications that will elevate service to new levels on board private and charter yachts.”

For more information on Ms. Keenan or Yacht Education Services, please contact us at services@starkeyintl.com or call us 303-832-5510.

Ultra Luxury Home Division Update

Ultra Luxury Home DivisionStarkey is delighted to have a relationship with Luxury Portfolio International (LPI), the Ultra Luxury Home Division of Leading Real Estate Companies of the world to share our private expertise with those LPI member real estate professionals who serve the High Net Worth. I along with Mr. Tollison, our Marketing and Strategy Officer here at Starkey were invited to present at their conference in March in Orlando, Florida.  Mr. Robert Frank, author of Richistan and the High Beta Net Worth, and Senior Editor of the Wall Street Journal moderated Realities of the High Beta Rich and a panel with Mrs. Starkey regarding high-end staffing, Luxury Realtor Joshua Saslove of Aspen, Colorado, Todd Ballenger known for Financial Services, and Anthony Cutugno who is a luxury marketing expert.

Mr. Frank spoke to this very elite group of 250 Luxury Realtors about the future of real estate on a world stage, about the different styles of high-net worth, how they made their money, the volatility of the market and its effect of the availability of money, how we are on another 2 year bubble, about how the smarter investor has become more conservative in their spending habits, and finally how to create added value for those clients when purchasing homes and estates in excess of $8 Million with the availability of quality staff to support their lifestyles. It was high for me to be in the same room with so many type A personalities making it happen in the world of real estate.  I also delivered a Presentation on Serving the High Net Worth.  My 30 years in service has taught me much in who they are, how they think, and what quality of life typically means for them.  If you have not read The High Beta Rich, it’s an excellent read.