Starkey Milestones

1981	Created the concept of the professional Household Manager and coined the term “Household Manager”
1985	Became a nationally recognized Private Service placement company
1987	Hosted the first “International Nanny Conference” and became a charter member of the International Nanny Association
1988	Developed first approved educational curriculum for personal service and Household Management
1989	Published first Household Management textbook, The Original Guide to Household Management©
1990	Opened first school for Household Management in the United States
1991	Featured on the front page of the Lifestyles section in USA Today
1995	Developed the first professional and systemized language for the service profession
1997	Patented the world’s first Service Management System that identifies and manages Service Expectations
1998	Published Mrs. Starkey’s Nanny Manager
1999	Offered first publication for Private Chefs, Starkey’s Alchemy of Cooking for the Private Chef
1999	Starkey International® featured on front page of The New York Times
2000	Published Mrs. Starkey’s Setting Household Standards for employers
2000	Created “Restoring the Art®” as a continuing education conference, now an International Association for Private Service Professionals
2001	Starkey Household Management curriculum became an approved U.S. Military educational program
2002	Incorporated Wine Cellar Management into the Household Management Curriculum
2003	Began training Butler and Service Etiquette Skills for the hospitality market, private clubs and luxury service hotels
2005	Household Manager title accepted by the Department of Labor. Supported the development of a national certification in Household Management
2007	Prominently featured in journalist Robert Frank’s best-seller Richistan, as well as his book The High Beta Rich
2008	Graduated the 100th class of Starkey
2008	Featured in British and French media outlets
2009	Featured in The Costco Connection
2009	Featured in Forbes Magazine and on “The Today Show”
2010	Created specialized student scholarships and loan programs in cooperation with Restoring the Art® for Potential Students needing financial aid
2010	Invited to provide luxury Service education in Asia and the Caribbean
2011	Created specialized Service Managers Certification Program for Estate, Service, Concierge, Senior and other Service Hospitality for Residential Communities.
2012	Launched certified Service Management System Correspondence Course
2013	Expanded Starkey curriculum to China
2015	Created textbooks and curriculum for the different Ten Standards
2016	Published e-books for Starkey’s Alchemy of Cooking For the Private Chef (2nd Edition) and Mrs. Starkey’s The Original Guide to Private Service Management
2017	Published e-books for Mrs. Starkey’s Entertaining Etiquette and Protocols for the Private Home and Mrs. Starkey’s Fine Housekeeping Standards for the Private Home in English and Spanish
2017	Developed online courses for the Starkey Service Management System Course and The Relationship of Service And Your Personal Statement Course
2019	Completed an extensive renovation of The Starkey Mansion in downtown Denver
2020	Continue to teach students online and at The Starkey Mansion, as well as place Graduates with the high-net-worth across the country

History and Philosophy

Mary Louise Starkey began Starkey & Associates, Inc. in January 1981, offering housekeeping and placement services. In November 1989, Mary Starkey created Starkey International Institute for Household Management in response to marketplace requests for trained and skilled professionals. Since its first class offering in January of 1990, the Institute has benefited from the presence of old-world European and American Butlers, experienced service professionals, and Household and Estate Managers from the United States and abroad.

The Starkey Curriculum teaches Private Service expertise and an organizational structure which supports the management of complex homes and lifestyles. The curriculum is creative, interactive and transformational in style. A conceptual and hands-on education, the Starkey Curriculum teaches the Household Manager to identify and attend to the specific needs or Service Standards of the Principal and household.

Starkey International History and Philosophy The Private Service Management profession in America has been growing rapidly. Over the years, Starkey has produced mature, seasoned veterans who are continuing to set the standards in Private Service, as does Starkey’s work in helping new clientele identify their needs.

The success of the Starkey International Institute for Household Management is based on the commitment to redefine the time-honored service profession in terms of the modern, upscale American service and quality-of-life expectations.

Students Seeking to Attend Starkey International

Starkey International’s hallmark curricula are The Certified Household Management Program and the Certified Estate Management Program.

These essential Private Service Management offerings provide actual training in our state-of-the-art Starkey Service Management System. This unique Service Model is especially designed for the Private Service Professional. In addition, these unique programs provide practical learning in Daily Graces, management techniques and technology, Housekeeping and Maintenance, identifying Flavor Profiles and Menu Planning, Principal and Household Staff Interaction, Formal Entertaining, Etiquette, Protocol, Safety, Security, CPR, First Aid, and more.

Each of the Institute’s instructors possesses the experience and knowledge necessary to train students effectively. Programs are evaluated regularly to address the needs of an evolving service profession. Our “Restoring the Art” Conference presents an annual industry-wide international Private Service Management event. Additionally, expert seminars are provided throughout the year.

Starkey International’s essential Eight-week Certified Household Management Program and the Four-week Certified Manager’s Program provide Household Service Management Certification. The distinction between the programs is that the Certified Manager’s Program is a high-bred and accelerated educational experience and expects students to be well-versed in service and technical skills. This four-week program is focused on Service Management and does not teach culinary skills. These students must be service professionals ready for an intensified program that demands after-hour study.

Career Opportunities for Starkey Graduates

What to Expect as You Begin Your Career

Personal Chef Starkey Certified Graduates can typically expect annual salaries between $50,000 and $130,000, plus benefits and housing depending upon experience and education. Entry-level salaries will depend upon individual backgrounds and salary histories. Graduates from the Certified Manager’s Program can expect beginning salaries from $50,000 plus benefits and housing depending experience and education. Couples can typically expect shared entry-level salaries in excess of $100,000. Additional benefits may include health insurance, separate housing, and various other perks such as a 401K plan, travel expenses and use of a household automobile. The most likely Employers of Estate and Household Managers are high net-worth, multi-home estate owners. These Employers include busy entrepreneurs, CEOs, Public Officials, and those from the Private Investment world and Retired Billionaries. For the Butler-style Household Manager positions are available in luxury hotels and residential retirement communities.

The Day in the Life of the Estate and Household Manager, Personal Assistant, or Hotel Butler is varied according to title, style of service, geographic location, and employment position.

The Relationship of Service

The Wall Street Journal tells us that 60% of the people on our planet today are of the Baby Boomer generation. We Baby Boomers, yes I am one of them, are well traveled, expect a good work ethic and superior skills, and appreciate mutual respect in all relationships, especially in service! Furthermore, our service expectations are much higher than our parents. We care about the style of environment we are in, where our food is grown, work to keep our mind and body healthy, like our privacy, and yes, we scrutinize our health care. We consider it our right; we have worked hard to get where we are. (more…)